Most patients pass the time during dialysis in activities such as reading, writing, sleeping, knitting, listening to music, watching TV or just chatting. All our dialysis centres have televisions, free Wi-Fi for use with a mobile device, and please ask the staff for details. Please bring headphones so that you do not disturb other patients. 

We are serving snacks and beverages during your dialysis treatment. 

Our clinics are wheelchair accessible. Entrance to our clinics and toilets are suitable for wheelchairs. 

You must wear a face covering on all public transport, including taxis and patient transport. 

If you are travelling alone in your own vehicle, you will not need a mask. However, you will be required to put on a face covering when you enter the clinic for your treatment.  

We advise that you be aware of the surfaces you touch. Wash your hands or use hand gel frequently, especially when you are outside your house, after using public transport, touching surfaces etc. 

Free onsite parking is available for patients on the day of your appointment, including accessible parking spaces for registered disabled drivers.  Please be aware that parking spaces for dialysis units on hospital grounds, are subject to availability. 

If you have symptoms of COVID-19 (high temperature, new and continuous cough and a loss or change to your sense of smell or taste) please call immediately and  notify your center for further advice. Please be aware that you will be screened for potential covid-19 symptoms on arrival at the clinic, so it is important you inform us if you have been in contact with someone who has the symptoms or has tested positive with patient. 

If you feel unwell during dialysis or have any concerns about your health you should tell one of the nurses and they will arrange for you to see a doctor. 

If your health concern is not related to your dialysis, you will be advised and properly referred.